We build high-quality websites fast & without nasty surprises!

Frequently Asked Questions

  • Where is my website made?

    Your website is made in Canada, eh. With in-house quality control. Guaranteed.

  • What software are you using?

    We use WordPress as the foundation for your website and build your website with a solid framework that allows you to edit the content yourself visually without having to worry about breaking the design. We also make sure that your website is clean, safe, fast-loading, user-friendly and future-proof.

  • Will my website work in mobile (and other) devices?

    Your website is fully responsive, which means it is adaptable to any device and screen size. Your website is optimized to work (and look good!) on a desktop, laptop, tablet, and phone.

  • Can I update the content of my website myself?

    You can update the content of your website easily yourself—from your business contact details to replacing text and images. You are in control!

  • Does your work come with warranty?

    You get one year of full technical warranty on our work.

  • What is the timeline for building a website?

    After delivery of the content and images (including logo) for the website, we create a website for you within 3 weeks. When you want us to help with logo design and/or copy writing, count on another 2 weeks.

  • What services do you offer?

    Transparent Sites is a daughter company of DataRoots Business Solutions Inc. (https://www.dataroots.com) web development agency. We offer all services related to websites and web hosting. Think about:
    ● Logo design
    ● Copywriting
    ● Web design
    ● Web development (WordPress, SquareSpace, Shopify)
    ● Website (speed) optimization
    ● Technical support and maintenance of websites
    ● Domain registration
    ● Hosting
    ● SEO (Search Engine Optimization)
    ● Website transfers and database moves
    ● Database solutions
    ● Website security
    ● Website hack resolvement

    Please contact us if you are interested in one of our services.

  • What is SEO?

    SEO stands for Search Engine Optimization. Without SEO your website will likely not show up on a high position in search engines. At Transparent Sites we will make sure that your new website is SEO ready.
    Enhanced SEO services can also be added to your website; you can select additional SEO in the website quotation form, or you can contact us. Enhanced SEO services include, but are not limited to:
    – Business citation building
    – Submit websites / sitemap to search engines
    – Social media check
    – Competitors research
    – Keyword density check
    – Schema enhancements
    – SEO report
    – Business citations report
    – Etc.

    Our SEO services will be customized to your goal(s) and outcome of the intiial SEO scan.

  • Do you offer website hosting services?

    We can host your website for you on top-notch servers, or we can upload your website to your hosting company and help with installing the SSL security certificate on your server.

    SERVER SPECIFICATIONS:

    Budget shared hosting:
    – Pure superfast SSD drives.
    – Fair use policy (no hard data cap).
    – Intelligent autoscaling if you need more resources.
    – Auto SSL certificate is included.
    – CDN service is included.
    – Firewall + website protection is included (super secure).
    – Email services can be included (ask for details).

    Virtual Private Server:
    – 50GB SSD (can be scaled to add more space).
    – 2TB monthly traffic.
    – 1 full CPU core (can be scaled).
    – 2GB ram (can be scaled).
    – Auto SSL certificate is included.
    – Firewall is included.

  • Do you guys provide ongoing website maintenance?

    We include three months of technical website updates with your new website. After three months you can enroll in a monthly maintenance plan. This includes ongoing technical website updates, website security, priority support, uptime monitoring, regular backups, and website security.

  • How can I test the speed of my website?

    You can test your website loading speed with the website of GTmetrix: https://gtmetrix.com/ and it will show you the GTmetrix Grade. The GTmetrix Grade blends how fast your page performs (in terms of loading, interactivity, and visual stability) with how well it’s built for optimal performance.

    When we host your website, we guarantee you we deliver the website with the highest grade for speed: A.

    Not only it is a better user experience to have a fast-loading website, but also search engines like Google, rank you higher when your website loads fast.

  • How can I pay?

    You can pay after filling in our Quote form (by credit card) or you can send an e-Transfer to: billing@transparentsites.ca. Please add the invoice number and your company name in the description.

  • What if I need more information?

    Please contact us by phone +1 (778) 739-800 or fill out the contact form on our website if you need more information. We are all about transparency, so please do not hesitate to reach out.